Career timeline

Experience

Roles where I’ve built systems, supported teams, and taken on increasingly complex operations.

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Current / Recent

  1. 2026

    Jun 2026 — Present

    AlgaTrop

    Chief of Staff

    Full-time · Singapore · Hybrid

    Leading strategic execution, cross-functional coordination, and executive support across a fast-moving sustainability venture.

    • Strategy
    • Operations
    • Executive Support
  2. 2025

    Jul 2025 — Present

    SP Medical Corporation

    Medical-Legal Operations Manager

    Saskatchewan, Canada

    Managing medico-legal operations, documentation flow, and support systems for medical and legal teams.

    Previously Medical-Legal Executive Assistant, where I helped build the workflow foundation behind the current operations role.

    • Legal Ops
    • Documentation
    • Process Design
    • Operations

Earlier experience

  1. 2022

    Mar 2022 — Dec 2022

    Bose Corporation

    Bose Supervisor

    Supported daily operations, coached team performance, and helped maintain service delivery in a fast-paced support environment.

    • Supervision
    • Operations
    • Team Support
  2. 2022

    Mar 2022 — Dec 2022

    TelePerformance

    Technical Support / SME

    Handled frontline technical support, resolved escalations, and served as a subject matter expert for process guidance and team support.

    • Technical Support
    • SME
    • Escalations

The common thread

Making work easier to follow, easier to manage, and less dependent on one person knowing everything.

The roles changed. The pattern didn’t: understand the work, find the friction, and build a clearer system around it.

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The longer version

Want the full work history?

The résumé has the dates. The portfolio has the work.

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Full work history

AlgaTrop

Full-time

Singapore   •   Hybrid

Chief of Staff

Jun 2026 – Present

Work closely with executive leadership to drive strategic initiatives, streamline operations, and keep cross-functional work aligned. The role centers on translating vision into execution, coordinating key projects and partnerships, and supporting decision-making that helps accelerate growth and organizational impact.

Strategy Operations Management Executive Support Cross-functional Alignment

SP Medical Corporation

Full-time

Saskatchewan, Canada

Medical-Legal Operations Manager

Jul 2025 – Present

Lead the operational side of medico-legal support by managing documentation pipelines, coordinating moving parts across legal and medical workflows, and improving the systems that keep sensitive files, deadlines, and client communication organized.

Medical-Legal Executive Assistant

Jul 2024 – Jul 2025

Supported core medico-legal operations through executive assistance, case coordination, and process support. This role built the foundation for a deeper operations function by improving clarity, responsiveness, and documentation discipline.

Bose Corporation

Full-time

Operation Supervisor

Mar 2022 – Dec 2022

Supported team operations, service delivery, and process consistency in a fast-paced customer operations environment.

TelePerformance

Full-time

Operation Supervisor

Jun 2022 – Dec 2022

Oversaw day-to-day team performance, coached staff, and kept operational targets moving through clear follow-through and people support.

Subject Matter Expert

May 2022 – Jun 2022

Served as a go-to support resource for process knowledge, escalations, and fast issue resolution.

Customer Service Representative

Mar 2022 – May 2022

Handled customer support work while building the communication and workflow discipline that later carried into leadership roles.